A year after Microsoft announced that Skype for Business Online will be retired in 2021, the company started offering tools, training, and guidance to ease the users’ switch to Microsoft Teams, an opportunity for Microsoft’s main product.
The shutdown of Skype for Business Online looks like a good opportunity for Microsoft Teams to get more users, now that there’s one year left for Skype for Business Online. Microsoft has prepared a retirement plan for Skype for Business where in September of 2019, the company has started onboarding all new Office 365 customers directly to Teams for calling, chatting, and meeting. Microsoft has confidently been recommending Teams after a couple of years of refinement.
In Microsoft’s latest tech community post, users are urged to take the interactive online workshops, trainings, and technical guidance to adapt to Teams with ease. Customers with eligible subscriptions can also get help from FastTrack Support for deploying Microsoft cloud solutions. Additional help is also provided via Microsoft Partner.
What’s Going to Happen to Skype?
Microsoft has been adding features for Skype this year like how iOS Skype users were able to hide messy rooms with the background blur in July. The company uses AI to blur everything in a background which also detects arms, hair, and hands to ensure it won’t blur out key body languages in a video call. This looks like Skype will stay longer even if Skype for Business Online won’t.
Skype has been considered as the original by many since it has been used out there via the internet for free since 2003. But while Skype was being purchased for billions of dollars by eBay and Microsoft respectively, numerous other apps with the same features had started becoming available, namely WhatsApp, Facebook’s Messenger, Line, Viber, Snapchat, and more.
Microsoft had developed the computer app Windows Live Messenger prior to purchasing Skype, which was later discontinued, and its remaining users were then left to move to Skype to connect with friends and co-workers. As for Skype for Business, which will soon be a memory, it started as Microsoft’s rebranding attempt in 2015, from integrating Microsoft Link and Skype.